Independent QoE and network insights will give LATAM a consistent view of IFC performance as it expands onboard Wi-Fi and advances the customer experience
MIRAMAR, Fla.—October 26, 2026—Quvia, an edge-to-cloud network platform, today announced that LATAM Airlines is deploying Quvia to get an independent, real-time view of in-flight connectivity (IFC) performance and passenger Quality of Experience (QoE), supporting LATAM’s broader efforts to enhance onboard connectivity and the customer experience.
LATAM continues to invest across the travel experience, including digital services, cabin modernization and the expansion of onboard Wi-Fi. Quvia will provide LATAM with real-time insight into how IFC is performing for passengers across flights, aircraft and routes, adding an independent layer of intelligence as its connected cabin evolves.
“We want onboard connectivity to better meet our passengers’ needs. Working with Quvia will give us greater insight into Wi-Fi performance, help us identify opportunities for improvement, and inform our decisions as we continue to enhance the travel experience,” said Jaime Swett Cornejo, Director of Cabin Interior & IFEC, LATAM Airlines.
Quvia combines application-level passenger QoE with network performance data to show how the experience is performing and what is driving it, helping LATAM identify issues, track performance and make informed connectivity decisions.
“As IFC evolves, airlines have an opportunity to take greater control of the in-flight digital experience,” said Mike Moeller, SVP of Aviation, Quvia. “That starts with an independent view of what passengers are actually experiencing in the cabin. LATAM is putting that foundation in place now with Quvia, adding the intelligence to make better decisions today and more flexibility in how its IFC environment evolves over time.”
About Quvia
Quvia is an edge-to-cloud network platform that gives companies real-time visibility into network performance and Quality of Experience (QoE), and uses AI to adapt connectivity and data movement around operational priorities. This creates the digital fabric between edge and cloud, helping applications, automation and AI work reliably anywhere.
Quvia works with global leaders across aviation, maritime, energy and other industries. To learn more, visit www.quvia.ai and follow us on LinkedIn.
About LATAM Group
LATAM Airlines Group S.A. and its affiliates are the principal group of airlines in Latin America present in five domestic markets in the region: Brazil, Chile, Colombia, Ecuador and Peru, in addition to international operations within Latin America and to / from Europe, the United States, Oceania, Africa and the Caribbean. The group has a fleet of Boeing 767, 777, 787, Airbus A321, A321Neo, A320, A320Neo, and A319 aircraft. Additionally, the Airbus 330, operated under short-term leases, is also part of the current operations.
LATAM Cargo Chile, LATAM Cargo Colombia and LATAM Cargo Brazil are the LATAM group cargo subsidiaries. In addition to having access to the bellies of the passenger affiliate’s aircraft, they have a fleet of 20 freighters. They operate on the LATAM group network as well as international routes that are solely used for freighters. They offer modern infrastructure, a wide variety of services and protection options to meet all customer needs.
More financial information at ir.latam.com / latam.com
